How we credit check


It's a two way thing...

Acceptance of online orders is subject to the Credit Check procedure hereinabove and provision of valid bank account details to allow payment by Direct Debit. Please note that the bank account must be in the name of the account holder. The online booking discount is only available for orders completed online using the form below. The discount will be applied to your first bill.

You agree to take each service (ie a phone, internet or TV service) for a minimum of 12 months. You give us the right to connect, maintain and remove our Equipment on your property. On acceptance of your order we will notify you by email to confirm the date and time of your installation. You will also be sent a full Welcome pack and contract by post that will detail our terms and conditions in full and which you must return to us signed by you.

If you fail to meet our Credit Check conditions, we may do the following;

  • Demand payment for future line rental and usage charges.
  • Enforce credit limits on you for any of our charges (to the extent we believe is reasonable in the circumstances) and suspend some or all of the services at any time when you reach the limits until we have received the full payment of any charges you owe us.
  • Demand a deposit from you.